We are dedicated to providing relationship-based care, which means involving you in your health care decisions and treating you and your family with respect and compassion while providing the very best care. Here are some common practices so that you will be comfortable and well-informed throughout your stay.
- Each health care provider will introduce themselves by name and title. You will be asked your preferred name, and that is how you will be addressed.
- Nurses will change shifts at 6 a.m. and 6 p.m. At these times, they will exchange a detailed bedside report about your progress.
- At the beginning of each shift, your nurse will explain your plan of care, including assessments, procedures and treatments for the day. You will then have the opportunity to help create your goals for the day and participate in the plan of care to address your specific health needs.
- A white board at the foot of the bed will list your activities for the day, your nursing staff's names and the goals you have helped create.
- We practice hourly rounding, which means that every hour a staff member will visit your room to check on you and offer help with your personal needs. Please use your call button if you have a need between visits.
- Your nurse will communicate closely with other hospital departments involved in your care to assure the coordination of your care and identified goals.
- We will provide you with at least one hour of uninterrupted rest from 2 to 3 p.m. each day. If you are sleeping at 3 p.m., this time of rest may be extended if needed.
- While rest is an important part of the healing process, you may be awakened at 4:30 a.m. for any needed lab drawss.
- If your physician has ordered daily weight measurements as part of your care, these will be obtained between 5 and 6 a.m. to ensure your physician has all the information needed when he/she arrives at the hospital.
- Physicians round (check on patients) between the hours of 7 a.m. and 7 p.m.
- Please let your nurse know your preferred pharmacy upon admission so that we may plan to have any new prescriptions filled when you leave the hospital.
- Please plan for your discharge from the hospital by arranging a ride, home care, and other necessities the day before your discharge so that your discharge is not delaye